Outage Information

a yellow festival hydro bucket truck is parked in front of a yellow brick building with an open bay door.

Reporting an Outage

Contact Festival Hydro at 519-271-4700 or 1-866-444-9370, 24/7

Follow us on Facebook or Twitter

Please note: We make every effort to provide ongoing updates and communications during outages via social media; however, the accounts are not monitored 24/7.

emergency preparedness items such as bottled water, a first aid kit, a flashlight and canned goods are displayed on a gray background.

Emergency Preparedness

Do you have everything you need on hand in case of a prolonged outage?