Conditions of Service

A yellow bucket truck and a white bucket truck emblazoned with the Festival Hydro Logo on the doors


Conditions of Service

Our Conditions of Service is a legal statement that addresses our operating practices, types and levels of service available to our customers within our service area, and our connection policies.

A list of revisions made to the original document can be found here.

View the Festival Hydro Inc. Distribution Licence here.


EV Connections

In accordance with the OEB’s new EV Charging Connection Procedure Festival Hydro Inc. has created the following documents to assist customers in connecting new EV chargers in accordance with the regulation: