Assistance Programs

Do you need some help keeping up with your electricity bills? Festival Hydro offers programs that can provide assistance when you need it. More information is available via the links below and if you have any questions please contact customerservice@festivalhydro.com or call 519-271-4700 and select option "2" to speak with a member of our customer service team.

Looking for information on the COVID-19 Energy Assistance Program (CEAP) for Residential or Small Business?

Thank you for your interest in CEAP/CEAP-SB assistance Programs. At this time funds have been fully allocated, and the application process is now closed.

If you have questions about other available assistance programs that you may be eligible for, please feel free to explore the assistance programs on our site and contact us if you have any questions.

 

 

 

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a woman holding a red iphone, typing on a calculatore with a red notebook laying on the desk to her right.

Low-Income Energy Assistance Program (LEAP)

LEAP funds are distributed by the City of Stratford’s Social Services Department.

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a young woman is assisting an elderly gentleman to make a payment on a laptop

Ontario Electricity Support Program (OESP)

If you are a customer of an electricity utility and in a lower-income home, you may qualify for a reduction on your electricity bill.

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A lightbulb with a green leaf inside is positioned on its side in front of a greyish blue background.

Energy Conservation Information

Another great way to save on energy costs is by reducing your usage. Visit our Energy Conservation page to find out more about ways to save.