Residential and small business customers can now choose between a Time-of-Use (TOU) or Tiered pricing structure as of November 1, 2020.
With TOU, the day is divided into 3 price periods: off-peak, mid-peak, and on-peak, and the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price. Once that limit is exceeded, a higher price applies.
If you are a customers already on TOU and you wish to continue being billed with the TOU pricing no action is required.
For more information: oeb.ca/choice
Forms to change from Time-of-Use to tiered pricing are available here:or Download PDF
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