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Unfortunately, we are not able to proceed with your registration if you do not have the power to enter your company into a legally binding agreement with Festival Hydro.
Customer Choice gives most households, small businesses and farms a choice between Time-Of-Use, Ultra Low Overnight, and Tiered pricing. Customer Choice is part of the government’s long-term plan to give you more control over your electricity bills.
Learn which plan is right for you. You can compare your bill options at : oeb.ca/choice.
Forms to switch are available here: or Download PDF
The Ontario Electricity Rebate (OER) is provided to eligible customers, including:
The Government of Ontario introduced the Ontario Electricity Rebate in 2019. It's shown at the bottom of bills as a pre-tax credit. The amount of the rebate has been decreased to 15.7% (from 23.5%), effective November 1, 2026.
Residential, seasonal, and small business customers are automatically eligible for the rebate, as well as any customer who is using less than 250,000 kWh a year. Registered farming businesses and licensed long-term care homes (as long as they don't share an account with a hospital) are also eligible to receive the rebate.
Electricity prices under the OEB’s RPP are decreasing year-over-year, which allows for a reduction in the OER. The overall rate of increase for customer bills will remain consistent with previous years. It appears as a pre-tax credit at the bottom of electricity bills. For a typical residential customer[1] who uses 700 kWh of electricity per month, the OER will provide a rebate of approximately $23 each month.
If your first bill issued after November 1, 2026 includes any usage in September and October, the rebate will be pro-rated based on the number of days in September and October at 23.5% and the number of days on and after November 1 at 15.7%.
For more information about the OER, please visit Ontario.ca.
For questions about eligibility, please contact Festival Hydro or the Ontario Energy Board.